Shopping FAQs

What does this order status mean?
We have the following order statuses: Pending: Sometimes an order stays pending if payment is not completed Process: We have charged you for the ord...
Fri, 22 Nov, 2019 at 7:53 AM
I see you don't carry this but I think you can help me. Can I place a special order?
Clown Antics can usually special order almost any product that is carried by our manufacturers. However we are subject to the minimums and delivery times ...
Fri, 22 Nov, 2019 at 7:58 AM
What forms of payment does Clown Antics accept?
We accept MasterCard, Visa, Amex and Discover. You may also use check cards or ATM cards, as long as they are connected with one of the major credit card co...
Fri, 22 Nov, 2019 at 8:02 AM
Can I purchase a ClownAntics Gift Card?
Yes, we have gift cards in different denominations available for purchase. Once you order a gift card and the payment is complete on our side, then you shou...
Fri, 22 Nov, 2019 at 8:11 AM
How Do I Redeem a ClownAntics Gift Card?
If you click on the email with the electronic gift card link, you will be provided with a gift card number. You can copy and paste this gift card number at ...
Fri, 22 Nov, 2019 at 8:13 AM
Can I mail in an order?
To send an order by mail, please follow these steps: Step 1: Print out our Order Form (PDF File, Adobe Acrobat Reader Required) Step 2: Mail your comple...
Fri, 22 Nov, 2019 at 8:18 AM
If I represent a governmental or educational institution, can I send you a Purchase Order?
Certainly you can send us a Purchase Order if the order is greater than $100 and we are able to verify your institution. Send the Order Form (PDF File, Adob...
Fri, 22 Nov, 2019 at 8:21 AM
How do I know if my purchase has been confirmed?
After clicking the Submit button, you'll be taken to an order confirmation with your order number. You will also receive an email immediately after your...
Fri, 22 Nov, 2019 at 8:22 AM
Can I cancel my order after I have completed it?
If you cancel immediately, or before we have sent your order to our warehouse for processing, we are happy to cancel the order at no additional charge. We s...
Fri, 22 Nov, 2019 at 8:23 AM
Do you offer volume discounts?
We offer 10% off on large orders over $500. Just use discount code 500plus at checkout for qualifying orders in your shopping cart. 
Fri, 22 Nov, 2019 at 8:24 AM